Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms have the meanings set out below:

• "Agreement" means these Terms & Conditions together with any engagement letter or service agreement entered into between the parties.
• "Sablecroft", "we", "us", "our" refers to Sablecroft, a legal practice registered in Malaysia, with offices at 8 Jalan Conlay, 50450 Kuala Lumpur.
• "Client", "you", "your" refers to the individual or entity that accesses this website or engages Sablecroft's services.
• "Services" means the legal services provided by Sablecroft, including commercial arbitration representation, mediation and conciliation, and arbitration award enforcement.
• "Website" means the website operated by Sablecroft accessible at https://sablecroft.
• "Content" means all text, materials, documents, and information published on or provided through the Website.

2. Acceptance of Terms

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, you must cease using the Website immediately. These terms apply to all visitors, users, and others who access or use the Website.

Use of this Website is available only to individuals aged 18 years and above, or those who have the legal capacity to enter binding agreements under Malaysian law. By using this Website, you represent that you meet this requirement.

3. Description of Services

Sablecroft provides legal services in the areas of commercial arbitration, mediation and conciliation, and arbitration award enforcement in Malaysia. Services are provided subject to a separate engagement letter that sets out the scope, fees, and specific terms applicable to each instruction.

Nothing on this Website constitutes legal advice. The content provided is for general informational purposes only. An attorney-client relationship is only formed when an engagement letter has been signed by both parties.

Sablecroft reserves the right to decline any instruction at its sole discretion, including where a conflict of interest exists or where the matter falls outside the firm's area of practice.

4. Website Use

You may use this Website for lawful purposes only. You must not:

• Use the Website in any way that violates applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Website or its related systems
• Introduce malware, viruses, or other harmful code
• Use automated tools to scrape, extract, or collect data from the Website without our express written consent

5. User Accounts

This Website does not currently require account registration. Client matter management is conducted through direct engagement with Sablecroft's team. If account functionality is introduced in future, additional terms will apply and will be communicated at that time.

6. Intellectual Property

All Content on this Website — including text, design, graphics, and structural elements — is the intellectual property of Sablecroft or its licensors and is protected under Malaysian copyright law and applicable international treaties.

You are granted a limited, non-exclusive, non-transferable licence to access and view the Website Content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.

The Sablecroft name and associated marks may not be used in connection with any product, service, or communication without our express written permission.

7. Payment Terms

Fees for legal services are set out in individual engagement letters. All fees are quoted in Malaysian Ringgit (RM) unless otherwise stated. The following general terms apply:

• Invoices are payable within 14 days of issuance unless otherwise agreed in the engagement letter
• Disbursements incurred on your behalf (filing fees, translation costs, courier charges, etc.) are billed at cost and are payable separately
• Work may be suspended where invoices remain unpaid beyond 30 days, with prior notice to the client
• Refund terms for pre-paid retainers are specified in the applicable engagement letter

8. Service-Specific Terms

Commercial Arbitration: Representation is subject to the rules of the applicable arbitral institution (AIAC, ICC, or ad hoc). Scope changes arising from developments in the proceedings will be communicated and agreed before additional fees are incurred.

Mediation & Conciliation: Preparation and representation fees apply regardless of whether the mediation results in a settlement. Outcome is not within Sablecroft's control as the mediator determines process; the parties determine outcome.

Award Enforcement: Enforcement fees apply to the application and hearing process. Court filing fees and related disbursements are billed separately. Sablecroft does not warrant a particular outcome in enforcement proceedings.

9. Disclaimers

This Website and its Content are provided on an "as is" basis without warranties of any kind, express or implied. Sablecroft makes no representation that the Website will be uninterrupted or error-free.

Content on this Website is provided for general information only and does not constitute legal advice. You should not act or refrain from acting on the basis of Website Content without obtaining specific legal advice from a qualified practitioner in the relevant jurisdiction.

Past outcomes described on this Website are not indicative of future results. Each matter is determined on its own facts and circumstances.

10. Limitation of Liability

To the fullest extent permitted by Malaysian law, Sablecroft's aggregate liability to you in connection with these Terms or your use of this Website shall not exceed RM 500. This limitation does not apply to death or personal injury caused by our negligence, or to liability that cannot be excluded by law.

Sablecroft shall not be liable for any indirect, special, consequential, or incidental loss arising out of or in connection with the use of this Website, including loss of data, revenue, or business opportunity.

11. Indemnification

You agree to indemnify and hold Sablecroft, its practitioners, and staff harmless from and against any claims, liabilities, damages, or costs (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of this Website.

12. Termination

Sablecroft may suspend or terminate access to this Website at any time without notice. Termination of a legal services engagement is governed by the applicable engagement letter and, where relevant, the Malaysian Bar's professional conduct rules.

Upon termination of an engagement, provisions relating to intellectual property, limitation of liability, indemnification, and governing law shall survive.

13. Dispute Resolution

Any dispute arising from or in connection with these Terms shall be governed by and construed in accordance with the laws of Malaysia. The parties submit to the exclusive jurisdiction of the courts of Malaysia for the resolution of such disputes.

Before commencing formal proceedings, either party may request an informal resolution discussion, which both parties will participate in in good faith for a period of not less than 14 days.

14. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Sablecroft regarding Website use, and supersede all prior agreements on that subject.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force.
• Waiver: Failure by Sablecroft to enforce any provision shall not constitute a waiver of its right to do so in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.

15. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

16. Contact

For legal enquiries regarding these Terms, please contact:
Email: legal@sablecroft
Post: Sablecroft, 8 Jalan Conlay, 50450 Kuala Lumpur, Malaysia
Phone: +60 3-6284 1597